Support is excellent!
I submitted many of the points from my previous review to the support team, and not only did they respond kindly, but they fixed the issue and have submitted it to Apple for release already! I fully realize how difficult product support can be, and I am overwhelmingly impressed with such a fast and direct response. (I upped my rating significantly and will give 5 stars when the product is released with the promised fixes). Way to go guys!
4Bn0rmL about
FlipTime, v3.0.1